"We implemented Komiko and quickly saw how some customers were slipping through the cracks! In using this for a few months, Komiko is 95% accurate in predicting churn risk customers weeks ahead of time. Now, When I walk into the office, I know my team is already working to save these accounts."
"Probably our most important Salesforce tool. We used to rely on reps to log email activities in the CRM. That setup was unreliable, inefficient, and endlessly frustrating. Now, Komiko grabs everything we want and places it all on the lead record. The presence of all activities is lovely, but the actionable information derived from Komiko's data is just as impactful. You can organize your leads based off when and who interacted. We've been more than pleased."
"When I first saw Komiko I instantly understood how it could help improve how we track engagement with our customers for our Customer Success team. We had used a few different gmail plugins in the past but they were very clunky, didn't track every interaction and slowed down Chrome. Komiko was simple to roll out and produced instant results. We see ALL correspondence in SFDC between our team and our customers which allows all CS teams and Sales to work more in unison. In addition, we can now understand which of our customers are NOT engaging with us and can act accordingly."
"We love that all customer interactions (in and outbound) are automatically logged in Salesforce. It has given us new insights into which customers are engaged with us AND which customers are not! This allows us to bring more attention to those customers whose engagement is declining before we get bad news. It has changed the way we work across the organization by making it easy to see who is interacting with the customer and what activities are taking place! We no longer have to worry that emails will get logged in Salesforce-it just happens! Finally, all these fabulous results are backed up by the tremendous team at Komiko. Support responsiveness could not be better! These guys make it all look and feel easy."
"KOMIKO=GREAT ADDITION FOR EFFICIENCY. I really enjoy having Komiko added into my Salesforce & Gmail. The fact it is one less thing for my sales team to worry about, and I know that all data is present inside Salesforce is a great addition to my toolbox. The Komiko team is very responsive, and have even made modifications that are unique to my business. I know if I have a problem the team will get on it and assist me. I think Komiko is the best add-on to SF that we have purchased as a company. HIGHLY HIGHLY RECOMMEND."
"At Folloze we love Komiko's app - reps don't have to log any emails as activities, as with Komiko its automatically in SFDC, both incoming and outgoing emails. That allows us a very accurate sense of activities with every account across the funnel stages. Add to that Komiko's connection strength scoring and maps, you have a very powerful forecasting support engine. Highly recommend also the team, fast to react, nothing is too hard for them! Last, install was a piece of cake."
"A fundamental product for our Salesforce instance and Sales and Customer Success teams! I wouldn't even know what to do without Komiko. Komiko syncs with Google Apps and automatically logs any and all data you could imagine. Komiko can truly do anything you need it to- it's almost too easy. The Customer Support is outstanding and on-boarding was simple and easy. Thank you Komiko!"
"I would definitly recommend this app to everyone. Great tool, easy to use, our users have nothing to do, and we had a great support from Komiko team for the installation."
"Easy to use, an amazing tool! We love working with Komiko and can ensure nothing is ever missed. No more days where sales reps don't log emails!! Easy to install and great customer service... A must!"
"A truly fantastic product that has solved all of our issues with failing to capture Exchange data. It works great across all platforms. Customer service is stellar!"
"Extremely Powerful, Simple, and Complete. It is not intrusive to your workflow, syncs everything without user input. There have been very very few hiccups (we use alias emails and the Komiko team corrected a mapping issue because of this very quickly). The team is responsive and greatly appreciative of feedback."
"Excellent tool and support! Komiko's app has helped us automatically synchronize activities. We do not need to worry about missing out on keying in important activities. The app works seemlessly and the support team is really excellent!"
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