Komiko for Customer Success
See ALL correspondence between your team and your customers, which allows you to work in unison internally among your CS teams, and externally with Sales, Service, Consulting or Accounting.
X-Ray Vision into your Customer Engagements
Komiko is a powerful platform that is simple to roll out and produces instant results.
With Komiko’s workspaces and CRM dashboards interactions are tracked and counted for so it only takes one look to understand which of your customers are not engaging and act accordingly. It will change the way you work across the organization by making it easy to see who is interacting with the customer and what activities are taking place. Komiko's auto data capture surfaces all customer facing interactions and captures all contacts.see it in action
Komiko integrates your customer success playbooks into your CRM and establishes triggers to prompt your team to specific actions the playbook calls for during their workflow. Komiko monitors accounts based on input from various data sources and outputs insights on your customer interactions. This ensures that the most valuable, targeted metrics are in place to anticipate your customer needs.see it in action
Incorporate advanced signals for precision and context. The most advanced stage of customer engagement transformation, utilizing your data sources to create experiences that feel more personal and are founded on trust and care.see it in action
Komiko’s Multi-Dimensional Approach to Data
By keeping things simple to start, remaining agile as you get more data-driven, and engaging the right people at the right time, Komiko will help you see results quickly and painfully.
Connect multiple data points