"We implemented Komiko and quickly saw how some customers were slipping through the cracks! In using this for a few months, Komiko is 95% accurate in predicting churn risk customers weeks ahead of time. Now, When I walk into the office, I know my team is already working to save these accounts."
"Probably our most important Salesforce tool. We used to rely on reps to log email activities in the CRM. That setup was unreliable, inefficient, and endlessly frustrating. Now, Komiko grabs everything we want and places it all on the lead record. The presence of all activities is lovely, but the actionable information derived from Komiko's data is just as impactful. You can organize your leads based off when and who interacted. We've been more than pleased."
"When I first saw Komiko I instantly understood how it could help improve how we track engagement with our customers for our Customer Success team. We had used a few different gmail plugins in the past but they were very clunky, didn't track every interaction and slowed down Chrome. Komiko was simple to roll out and produced instant results. We see ALL correspondence in SFDC between our team and our customers which allows all CS teams and Sales to work more in unison. In addition, we can now understand which of our customers are NOT engaging with us and can act accordingly."
One of our experts will be happy to show you how you can get instant value with Komiko's Smart Playbooks