Retaining and Expanding Accounts is all about Relationships
You’ll be able to know which people from your side and from the customer side are engaged, how senior they are, and what is the trend.
Apathy is the major threat to your account health. Komiko will coach each team member and assist them in taking action.
Any email, meeting and document exchanged can easily be found. Whether it was sent by you or by any team member.
Komiko will accurately predict potential churn enough time before renewal. So you still have time to rescue.
Capture all emails, meetings, attachments and contacts into Salesforce and easily find everything about your accounts.
Analyzes past renewal and expansion opportunities along with your team engagement to recommend playbooks.
Monitors team engagement and recommends actions like set up a meeting, expand the number of people engaged.
Recommends the right people to connect with, which email templates and attachments and even phone scripts.
Get visibility into your team’s performance. How many accounts have they engaged with, number of open CTAs, etc.
Improve CSM to Account ratio by
Boost NPS score
One of our experts will be happy to show you how you can get instant value with Komiko's AILet's Talk