WELCOME

We take our craft seriously.
From machine learning to design we make sure our customers will get an excellent software that saves them time and increases their sales.

Hal Howard
CEO
Customer Success Management and Account Management exist because people buy from people.
Komiko identifies and measures successful patterns of person-to-person engagements to drive more sales and improve retention.

Give us three days to improve your top line.”
Hal Howard
CEO
ROI is dead. Enter ROE.
By establishing engagement as key indicator of customers connections and business outcomes, you can rethink how you measure your accounts success.
ROE @ Komiko
Return on Engagement (ROE) can show you how well you're performing in terms of building and sustaining relationships with your accounts.
Komiko will give you the tools to improve your account equity and strength.


OUR STORY

Building some of the leading CRM and ERP solutions at Microsoft and SAP showed us their significant impact on companies success. But we also saw their inherited limitation when it comes to productivity.

Here is why. Whether you are a sales or customer service professional or you work in operations, logistics and accounting, you do your work by using email, IM, SMS, phone and obviously talking to people in person. To organize the process, you are forced to spend extra time updating the corporate CRM or ERP or a local spreadsheet. It ends up becoming frustrating, time-consuming and tedious.

At Komiko, we focus on bridging the world of structured process driven by CRM and ERP, with the world of unstructured communication like email, phone and IM.

We solve one of the main sources of frustration and inefficiency for professional knowledge workers: not knowing what's happening and why.
We are located in the vibrant town of Redmond, WA. Our office is in a Redmond city landmark, the Bill Brown Saloon, built in 1913.

You're in Good Company

Komiko's smart AI is used by some of the world's best companies
See us on Salesforce AppEchange chevron_right
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"Komiko is fundamental to our Salesforce success!"
George Pucket Verity
George Pucket
President and CEO, Verity Solutions
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George Pucket Verity
George Pucket
President and CEO
Verity Solutions

"We love that all customer interactions (in and outbound) are automatically logged in Salesforce. It has given us new insights into which customers are engaged with us AND which customers are not! This allows us to bring more attention to those customers whose engagement is declining before we get bad news.
It has changed the way we work across the organization by making it easy to see who is interacting with the customer and what activities are taking place! We no longer have to worry that emails will get logged in Salesforce -- it just happens!
Finally, all these fabulous results are backed up by the tremendous team at Komiko. Support responsiveness could not be better! These guys make it all look and feel easy."

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"Setting up is simple - Komiko does the heavy lifting!"
Summer Lindman Talkable
Summer Lindman
Head of Customer Success, Talkable
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Summer Lindman
Head of Customer Success
Talkable

"We implemented Komiko and quickly saw how some customers were slipping through the cracks! In using this for a few weeks, Komiko is 95% accurate in predicting churn risk customers weeks ahead of time. Now, When I walk into the office, I know my team is already working to save these accounts."

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"Komiko is changing the way we do business!"
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Etai Beck
Co-founder and CEO, Folloze
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Etai Beck
Co-founder and CEO
Folloze

"At Folloze we love Komiko's app - Sales reps don't have to log any emails as activities, as with Komiko its automatically in SFDC, both incoming and outgoing emails.
That allows us a very accurate sense of activities with every account across the funnel stages. Add to that Komiko's connection strength scoring and maps, you have a very powerful forecasting support engine.
Highly recommend also the team, fast to react, nothing is too hard for them! Last, install was a piece of cake."

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"Excellent tool and support!"
Malcolm Leong FarEast
Malcolm Leong
Head Revenue Management, Far-East Hospitality
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Malcolm Leong FarEast
Malcolm Leong
Head Revenue Management
Far-East Hospitality

"Komiko's app has helped us automatically synchronize activities.
We do not need to worry about missing out on keying in important activities.
The app works seamlessly and the support team is really excellent!"

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"Great tool and excellent support service"
Rachel Gagné Leddartech
Rachel Gagné
Corporate Inside Sales Specialist, Leddartech
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Rachel Gagné leddartech
Rachel Gagné
Corporate Inside Sales Specialist
Leddartech

"I would definitly recommend this app to everyone. Great tool, easy to use, our users have nothing to do, and we had a great support from Komiko team for the installation."

Are you passionate about tapping into the biggest source of unstructured data yet?
Do you dream about building and delivering SaaS solution
for B2B commerce and communication?
so do we.
Our team is growing fast. We'd love your help in making Komiko even more amazing. Come join us!

Let's Talk