Building some of the leading CRM and ERP solutions at Microsoft and SAP showed us their significant impact on companies success. But we also saw their inherited limitation when it comes to productivity.
Here is why. Whether you are a sales or customer service professional or you work in operations, logistics and accounting, you do your work by using email, IM, SMS, phone and obviously talking to people in person. To organize the process, you are forced to spend extra time updating the corporate CRM or ERP or a local spreadsheet. It ends up becoming frustrating, time-consuming and tedious.
At Komiko, we focus on bridging the world of structured process driven by CRM and ERP, with the world of unstructured communication like email, phone and IM.
We solve one of the main sources of frustration and inefficiency for professional knowledge workers: not knowing what's happening and why.